MCDST: Microsoft Certified Desktop Support Technician Study by Bill Ferguson PDF

By Bill Ferguson

ISBN-10: 0782143520

ISBN-13: 9780782143522

This is the publication you want to arrange for Microsoft's new MCDST exams-70-271: aiding clients and Troubleshooting a Microsoft XP working method; and 70-272: helping clients and Troubleshooting machine functions on a Microsoft home windows XP working process. This two-in-one learn advisor was once constructed to satisfy the exacting specifications of modern day certification applicants. as well as the constant and obtainable tutorial technique that earned Sybex the "Best examine advisor" designation within the 2003 CertCities Readers selection Awards, this ebook provides:In-depth insurance of all examination topicsPractical details on helping clients and troubleshooting applicationsHundreds of difficult evaluation questionsLeading-edge examination instruction software program, together with a try engine and digital flashcardsAuthoritative assurance of all examination targets, including:Exam 70-271:Installing a home windows computing device working SystemManaging and Troubleshooting entry to ResourcesConfiguring and Troubleshooting units and DriversConfiguring and Troubleshooting the machine and consumer EnvironmentsTroubleshooting community Protocols and ServicesExam 70-272:Configuring and Troubleshooting ApplicationsResolving concerns regarding UsabilityResolving matters concerning software CustomizationConfiguring and Troubleshooting Connectivity for ApplicationsConfiguring software defense"

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You should use the gpresult tool to determine which Group Policies are affecting the computer and the user. Ipconfig and ipconfig /all can be used to troubleshoot problems with connectivity. Nbtstat -n displays a list of NetBIOS names for the computer. See Chapter 4 for more information. 19. A, C. The key to this scenario is the fact that all of the files are being moved or copied to a different NTFS volume. For this reason, whether they are moved or copied, they will inherit the permissions of their new folder.

In addition, you should realize that the minimum hard drive requirements are only for the operating system to run efficiently and do not include the space to contain applications. 5 GB of available hard disk space Super VGA (800 × 600) resolution CD-ROM or DVD drive Keyboard and Microsoft mouse or compatible pointing device Performing and Troubleshooting an Attended Installation of Windows XP 7 Checking Hardware and Software Compatibility Just because a computer meets the minimum hardware requirements does not mean that all of the hardware and software on the computer is compatible with the Windows XP operating system.

After the installation has completed successfully and you have established a network connection, Windows XP will ask you if you would like to activate the software. The system will use your Internet connection to connect to Microsoft to activate the software. The whole process takes only a few seconds to complete. You can also activate the software by calling Microsoft, giving the automated system the product key that came with the software, and following the instructions that you are given. 3 Setting Windows Update 1.

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MCDST: Microsoft Certified Desktop Support Technician Study Guide by Bill Ferguson

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